The Duxbury Free Library provides a welcoming environment where people of all ages can pursue individual and shared interests. The Library offers current topics and titles to help fulfill community residents' appetite for information about popular culture and social trends. It provides resources and education to find, evaluate and use information.
This policy is written to ensure equal and quality service to the Library's external customers—its patrons—and to its internal customers—its staff members. To provide this service, the Library seeks to maintain a friendly, positive atmosphere for its patrons and staff. Efficient, accurate assistance is our goal. Each patron and staff member will be given courtesy, respect and consideration regardless of age, race, sex, nationality, educational background, physical limitations, information requested, or any other criteria.
This Policy serves as the foundation for all staff interactions with the public and with each other. All other library policies should be interpreted in light of these guidelines.
The Board of Library Trustees endorses these procedures: